VoIP Packets Lost by Call

The number of VoIP packets lost during a particular call exceeds the threshold set in Expert Thresholds.

Possible reasons for this event:

n	link failure

n	router is using Random Early Detection (RED), which discards packets as its queue fills up in an attempt to trigger senders to reduce their window size

n	high rate of error on the media, such as Ethernet cable problems or wireless signal quality problems